Frequently Asked Questions
Please read our FAQ before sending us a message.
Regarding retail orders, would you like to shop through Amazon, eBay, or Etsy?
For wholesale orders, once you confirm, we will calculate the shipping cost according to your preference—either by air cargo to your nearest airport or door-to-door delivery.
The estimated shipping time is 7–9 days after dispatch from here.
For small orders, payment by credit card is preferred.
For larger invoices, bank transfer is recommended, as credit card payments incur a 4% charge on the total invoice value. In comparison, a wire transfer costs only around USD 35–40, even for payments as high as USD 20,000.
Option 1 (short & professional):
“If we dispatch the shipment from here, delivery to your door will take approximately 7–9 days. For delivery to the nearest airport, it will take only 4–6 days.”
Option 2 (slightly more formal):
“Shipment dispatched from here will reach your door within 7–9 days, while delivery to the nearest airport will take around 4–6 days.”
Most legitimate online shops implement several layers of protection to keep your information safe:
Data Protection
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Encryption (SSL/HTTPS): Your personal and payment details should be transmitted over an encrypted connection (look for the padlock symbol in your browser’s address bar).
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Secure Payment Gateways: Trusted shops don’t store your credit card details directly; they use secure payment processors (like PayPal, Stripe, or verified banks).
Privacy & Account Security
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Data Handling: Reputable shops have clear privacy policies that explain how your data is collected, stored, and used.
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Account Security: Many offer two-factor authentication (2FA) to protect against unauthorized logins.
Fraud & Scam Protection
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Verified Platforms: Stick to well-known e-commerce platforms or brands with a proven reputation.
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Buyer Protection: Some platforms (like Amazon, eBay, or PayPal) provide dispute resolution if something goes wrong.
What You Can Do to Stay Safe
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Always check for HTTPS in the web address.
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Use strong, unique passwords for your account.
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Avoid saving card details on websites you don’t fully trust.
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Review the shop’s return, refund, and privacy policies.
👉 If you tell me the specific online shop you’re asking about, I can look up whether it has a good reputation for data protection and security. Would you like me to check that for you?
After you place your order, we will stay in touch with you through email and WhatsApp until you receive your package. Once your goods are shipped, we will provide you with the tracking details and all necessary shipping documents.
you will receive an invoice for your order. The invoice will include all the details of the items or services you are receiving.