Hippie Clothing Wholesale, a leading manufacturer, exporter, and wholesaler of hippie-style clothing based in Kathmandu, Nepal, respects the privacy of its customers, visitors, and users of its website.

This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any personal information we obtain from you based on your use of our products and services. “Personal Information” refers to details that can identify you, such as your name, address, email address, phone number, transaction details, and other related non-public information.

We handle your personal data responsibly and ensure its protection.

User Consent

By visiting our website, using our products, or submitting personal information through our website, you agree to the terms of this Privacy Policy. You explicitly consent to the processing of your personal information in accordance with this policy.

Collection of Personal Information

The personal information we collect helps us understand our customers better, allowing us to improve our products, services, and customer experience.

Personal Information You Provide to Us

We collect personal details that you voluntarily submit, including:

  • Name
  • Mailing address
  • Website URL (if applicable)
  • Telephone number
  • Email address
  • Any other information you provide via email, phone, or other communications

Use of Personal Information

We use your personal information to:
✔ Process and fulfill orders
✔ Improve our products, services, and customer experience
✔ Provide customer support and assistance
✔ Send updates, promotions, and special offers
✔ Prevent fraud and ensure website security

Disclosure of Personal Information

We do not sell your personal data to third parties. However, we may share your information with:

  • Third-party service providers who assist in processing payments, shipping, or marketing
  • Trusted business partners for special offers, only with your consent
  • Legal authorities when required by law

Disclaimer of Liability

The information on our website [Your Website URL] is for general informational and sales purposes only. Hippie Clothing Wholesale does not guarantee the accuracy, completeness, or reliability of any information on this site. We disclaim all warranties, express or implied, and are not liable for any damages resulting from the use of this service.

We are also not responsible for any third-party website linked from our site. Your use of external links is at your own risk.

Returns & Refunds Policy

Returns

  • Notify us of any manufacturing defects, damages, or incorrect items within 7 days of delivery.
  • Send us images of the issue before returning the item(s).
  • A replacement will be issued in your next order at no extra cost.
  • Customers are responsible for return shipping costs. Refunds are issued only after item inspection.
  • Minor imperfections due to handmade production processes are not considered defects.

Damaged Shipments

  • If the outer packaging is damaged or tampered with, verify the product quality and quantity before accepting the package.
  • If there is a discrepancy, either:
    • Refuse the delivery, OR
    • Accept it only after noting the issue on the proof of delivery.
  • We will pursue the matter with the courier, and once the claim is approved, we will refund the applicable amount.
  • 99% of shipments are delivered without issues.

Security Measures

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. While we do our best, we cannot guarantee complete protection.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page. Continued use of our website constitutes your acceptance of these changes.